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Terms & Conditions

Terms & Conditions

Cancellation Policy: In case of any discrepancy, we can cancel any of the orders. A few reasons for cancellation from our end usually include limitation of the product in the inventory, error in pricing, error in product information etc. We also have the right to check out for extra information for the purpose of accepting orders in a few cases. We make sure to notify you if in case your order is canceled partially or completely or if in case any extra data is required for the purpose of accepting your order. Refund policy: A product once sold can be exchanged or returned only if there is any manufacturing defect or it is received in physically damaged condition or it is different from what was ordered. Any such issue needs to be informed by email within 24 hours of receipt of product.The product needs to be returned in original condition with tag and box/pouch along with the Original Product and Original/Copy of Invoice. Customer needs to ensure that the product is packed properly before handing over to courier.Once returned item is received our Quality Assurance department will review it. Any item that show signs of wear or has been altered by third-party, broken or damaged cannot be accepted for return or exchange.We are NOT liable for Custom / Import duty or any other charges from buyer’s country.If your product needs to be repaired, the company shall repair/replace the product for charges to be determined on a case to case basis. Grievance Redressal: Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to. Contact Details Here: Plot No. D492, 2nd Floor, Palam Extension, Ramphal Chowk, Sector 7, Dwarka sanjeev@bitsonlinetech.com +91 987 100 9851 Conflict of terms If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website. Severability Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect. In case of any dispute or settlement, all disputes will be resolved within Delhi, India jurisdiction only.

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